The courses

Customer relations: the keys to success

Digital + Face to face (3h + 21h) Public price : 1976.40€
  • Contact
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+33 1 80 05 18 04
Prix : 1976.40€ Tax incl.

Presentation

In your job, are you regularly in contact with customers? Are you looking to develop your customer relations skills? Then “Customer Relations: the keys to success” is for you.

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+33 1 80 05 18 04
Prix : 1976.40€ Tax incl.

The strengths of the course

  • Securing key customer relations skills
  • Improved performance in your mission
  • A certification signed by the Académie du Service
  • Recognized expertise and employability
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+33 1 80 05 18 04
Prix : 1976.40€ Tax incl.

Objectives

  • Discover your relational skills
  • Develop your interpersonal talent
  • Learn to manage difficult situations, recognize and defuse them
  • Train to be in a balanced customer relationship
  • Know what customers want today in order to adapt your speech
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+33 1 80 05 18 04
Prix : 1976.40€ Tax incl.

Program

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+33 1 80 05 18 04
Prix : 1976.40€ Tax incl.

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