The Certifying courses

Customer relations: the keys to success

Eligible for CPF
Digital + Face to face (3h + 21h)
  • Contact
Contact
+33 1 80 05 18 04

Presentation

In your job, are you regularly in contact with customers? Are you looking to develop your customer relations skills? Then “Customer Relations: the keys to success” is for you.

Contact
+33 1 80 05 18 04

The strengths of the course

  • Securing key customer relations skills
  • Improved performance in your mission
  • A certification signed by the Académie du Service
  • Recognized expertise and employability
Contact
+33 1 80 05 18 04

Objectives

  • Discover your relational skills
  • Develop your interpersonal talent
  • Learn to manage difficult situations, recognize and defuse them
  • Train to be in a balanced customer relationship
  • Know what customers want today in order to adapt your speech
Contact
+33 1 80 05 18 04

Program

Contact
+33 1 80 05 18 04

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