- Our products
Service Culture ClubExchange between Customer Relations professionals
Learning expeditionExperience, decipher and learn from a remarkable customer experience.
Customer Culture diagnosisBecome aware of the objective value of Customer Culture.
Relational TalentIdentify how to support your Customer Relations actors
Lookey, customer relationship management applicationGet the Client Experience players on board!
Happy team, happy clients labelAssessing the reality of Consideration Symmetry in your organization.
Consideration Symmetry ESG indexMeasure the CSR and non-financial performance in your organization thanks to the Consideration Symmetry.
Customer relationship coachingDevelop a sense of responsibility and improve relationships within teams
Our expertise
Our expertise
Imagine, deploy and bring to life your Client Experience
Engage your teams
Your future client experience starts here
Audit the maturity of your customer culture
Bringing in an external perspective
Framing your customer experience strategy
Structuring your beliefs
Imagine your future experience
Moving from strategy to the first tools
Structuring the deployment
Tools for the team in charge of the transformation
Anticipating the levers and brakes
Experiment, understand, adjust and... launch!
Train your teams
Because there is formation in transformation
Mobilizing teams
Embedding to align
Support your managers
No experience strategy without a committed and autonomous field
Managing the customer experience over time
Putting all the chances on your side
Manage your KPIs
What are the benefits of the transformation?