ourexperts

  • Jean-Jacques Gressier

    Chairman & CEO

  • Anouk Pingeot

    Project Director

  • Chrystelle Couroussé

    Projet Manager / Sales Manager

  • Pauline Raspail

    Project Manager / Consultant

  • Laurent Fontaine

    Consultant & Learning Manager

  • Julie Maillé

    Project Manager / Consultant

  • Charles Ditandy

    Managing Director

  • Corinne Barland

    Project Manager / Consultant

  • Mélanie Desvaux

    Project Manager

Leaders for service

 

Heir to ACCOR’s know-how, the Académie du Service tailors its unique expertise in service industrialisation to your goals. It combines service management and marketing to help your organisation win the service war.

 

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The solutions

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The next conference

Thursday, November 3, 2011

Join us to debate an essential topic: "Management of service provision and social responsibility: man’s position and role".

 

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our publications

Just out! "Du management au marketing des services", New edition

Nos publications

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The newsletter

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